At envreta, we are pleased to offer free shipping on all orders within Greece. Our items ship directly from our warehouse in Patra, Greece, ensuring quick and efficient processing.
We have partnered with ACS courier service, to deliver your orders. Once your order is placed, it will be processed and shipped within 1-2 business days. You will receive a confirmation email with a tracking link as soon as your order is dispatched, allowing you to monitor your shipment in real-time.
We strive to provide a seamless shopping experience, from browsing our collections to receiving your purchases in perfect condition. Thank you for choosing envreta, and we hope you enjoy your shopping experience with us!
At envreta, we prioritize the security of your personal and payment information. We use Stripe, a leading payment processing platform, to ensure that your transactions are safe and secure. Stripe is PCI-DSS compliant and employs advanced encryption technologies to protect your payment details.
When you make a purchase on our website, your payment information is handled directly by Stripe and is never stored on our servers. This ensures that your credit card information remains private and protected. You can shop with confidence knowing that your financial data is secure with us.
At envreta, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 14-day return policy from the date you receive your order. To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. We reserve the right to refuse returns that do not meet these criteria.
To initiate a return, please call +30 2611 812 895 or email us at maria.envreta@gmail.com. Once your return is approved, you will receive instructions on how to send your item(s) back to us. Please note that return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping method. Upon receipt and inspection of the returned items, we will process your refund to the original payment method. Thank you for shopping with us, and we appreciate your understanding and cooperation!
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